What to Ask Before Replacing Your Rooftop Unit: Avoid Surprises and Get the Best Value
Replacing a rooftop HVAC unit isn’t just another line item—it’s a major investment in your business’s comfort and bottom line. Whether you run a restaurant, manage an office, or keep a school humming here in Kenosha, asking the right questions up front can save you time, money, and a lot of headaches. At Christiansen Heating & Sheet Metal, we’ve seen it all—and here’s what we wish every business owner would ask before signing on the dotted line.

1. Is This the Right Size and Type for My Building?
Bigger isn’t always better, and one-size-fits-all rarely fits anyone well. The right unit should be sized and configured for your space, usage patterns, and future plans. Ask for a load calculation—not just a replacement “like for like.”
5. What’s Included in the Quote?
Don’t let vague estimates trip you up. Make sure your quote covers equipment, labor, permits, removal of the old unit, and any necessary ductwork or controls. No one likes a surprise bill.
2. What’s the Expected Lifespan and Maintenance Schedule?
A new rooftop unit should serve you for years—but only if it’s maintained properly. Get clarity on expected lifespan, recommended maintenance, and what’s covered under warranty.
6. Who’s Doing the Work?
Will the team on your roof be experienced, certified, and insured? Or will it be a parade of subcontractors? At Christiansen, our own crew handles every step—so you know exactly who’s on the job.
3. What Are the Energy Efficiency Ratings?
Energy efficiency isn’t just good for the planet—it’s good for your budget. Ask about SEER, EER, and any available rebates for high-efficiency equipment. Lower bills and a lighter footprint? That’s a win-win.
7. What Support Is Available After Installation?
Ask about follow-up visits, emergency service, and ongoing maintenance contracts. The right partner will be there long after the crane drives away.
4. How Will Installation Affect My Business Operations?
Will you need to close for a day, or can the work be done after hours? A good contractor (hint: that’s us) will work around your schedule and minimize disruptions.
Final Thoughts
A rooftop unit replacement is a big deal—but it doesn’t have to be a big headache. Ask the right questions, choose a partner who stands behind their work, and you’ll enjoy reliable comfort (and fewer surprises) for years to come. And if you’re not sure where to start, you know who to call.