“A load off our shoulders—and a whole new level of comfort.”

For years, the HOPE Council in Kenosha relied on an aging rooftop HVAC unit to keep their nonprofit’s offices operational—often in extreme weather. When the opportunity came to upgrade the system with the help of a city grant, they turned to the one name they trusted: Christiansen Heating & Sheet Metal. Despite unexpected hurdles and tight timelines, Christiansen delivered a seamless upgrade that’s brought lasting comfort—and peace of mind—for staff and clients alike.
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What made you choose Christiansen?

Christiansen has been with us from the beginning. Back when we were in our old location with a rooftop unit that should have retired years ago, they kept it running—no matter the weather. When it was time for a new system, there wasn’t even a question. Their service has always been outstanding.

How did the process go?

We were fortunate to receive a CDBG grant from the City of Kenosha, and Christiansen stepped right in. From the first step to the final bolt, they handled everything—even when the process hit some bumps. Between vacation schedules, a heat wave, and unexpected electrical issues, it could’ve been chaos. But Christiansen communicated every step of the way and kept things moving forward.

Any surprises or standout moments?

The whole thing came down to timing. The grant timeline, scheduling around vacations, and even weather extremes made it a challenge. But Christiansen handled every twist with professionalism. We always knew what was going on and felt completely taken care of.

How has the solution improved your comfort or business?

It’s a huge relief not having to wonder if we’ll have heat or AC on any given day. For a nonprofit that serves vulnerable populations, consistent comfort isn’t a luxury—it’s essential. Thanks to Christiansen, we’re now fully equipped to welcome clients in any season.

Would you recommend Christiansen to others?

Absolutely—without hesitation. Christiansen goes above and beyond, every time. Their responsiveness is unmatched, and their commitment shows in everything they do. Call them on a Saturday after Thanksgiving, and they’ll be there by Sunday if you need them. That kind of dedication is rare—and it’s why we’d hire them again in a heartbeat.